Cancellation and refund policy

Effective November 5, 2026

This policy covers Studio video production subscriptions from Amick Labs LLC.

Canceling

You can cancel at any time, with no fee and no notice:

1. Go to your billing page in Studio.
2. Choose Manage billing, which opens Stripe's customer portal.
3. Cancel your plan there.

Your plan runs to the end of the week you've paid for. Your billing page shows the date it ends, and we don't charge you again. You can subscribe again later.

Refunds

If you cancel, we don't refund the week you've paid for, even if you cancel partway through it.

We do refund a charge we made by mistake, such as charging you twice for the same week. Email us and we'll fix it.

If we stop

If we stop working with you partway through a paid week, we refund the undelivered part of that week's price.

If a week slips

If we miss a video through our own fault, we make up the missed video the next week or credit you for it. If you send no material, the week still counts as delivered, and we don't refund it.

Failed payments

If a payment fails, Stripe tries again. You can also pay it yourself from Manage billing.

Questions

Email hello@amicklabs.com. Please email us before you dispute a charge with your bank, because that's usually faster for you. Nothing here limits any rights you have under the law or with your card issuer.